Privacy Policy
Last updated: August 1, 2026
1. Introduction
At CHIVAL African Kitchen and Bar ("we", "our", "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
- Email Address: Used for account verification, order confirmations, and communication.
- Phone Number: Used for order notifications and customer support.
- Name: Used for order identification and personalized service.
- Order Details: Items ordered, pickup time, and payment information.
Automatically Collected Information
- Device Information: Browser type, operating system, and device type.
- Usage Data: Pages visited, time spent, and interactions with our website.
- Cookies: Session data to maintain your login state and preferences.
3. How We Use Your Information
- To create and manage your account
- To process and fulfill your orders
- To send you order confirmations and updates
- To communicate with you about your orders
- To improve our website and services
- To send you promotional offers (only with your consent)
- To comply with legal obligations
4. How We Store Your Information
We store your personal information securely using:
- Supabase: Our database provider with enterprise-grade security
- Encryption: Your data is encrypted in transit and at rest
- Secure Cookies: Session tokens are stored in HTTP-only cookies
- 60-Day Sessions: You stay logged in for convenience, but can log out anytime
5. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Stripe: Our payment processor to handle transactions securely
- Resend: Our email service provider to send verification codes for a seamless login experience
- Legal Authorities: When required by law or to protect our rights
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data
- Opt-out of marketing communications
- Withdraw consent at any time
To exercise these rights, please contact us at 647-704-0171 or visit us in person.
7. Cookies
We use essential cookies to:
- Keep you logged in (60-day session cookie)
- Remember your shopping cart
- Store your theme preference (light/dark mode)
You can disable cookies in your browser settings, but this may affect your experience.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
CHIVAL African Kitchen and Bar
53 Dunlop St E, Barrie, ON L4M 1A2
Phone: 647-704-0171
Email: africannigerianrestaurant@gmail.com